I'v had wrkd as a semi sales person earlier... u might wonder wat a semi salesperson might be, right? Well it simply means I used to wrk for a call centre and my job was to sell insurance on the phone through credit cards... n u might ask "How was the job?"... n i'd say "Difficult, fun, frustrating, fun, hectic, fun...... n did i say fun?". Well i learnt alot working there... i learnt about wat a team and its team member is, I saw bad leaders n gd leaders... i saw top-performers and under-performers... n i learnt about sales... i even went to the extent of buying books on sales and studying it... not that i'm a very academic guy... well i'm just not!!! But I'd say i have my own way of learning new things. Heres wat i learnt a bit about sales... in short...
1. Everyone sells wether hes an engineer a doctor, a lawyer, CEO, or who ever he or she is... even a kid who wants the latest toy on display he saw yesterday at a shop.
2. Sales is not much about commissions than about communicating with others and truely helping others... Infact this point is so important of being a salesperson... i'll just illustrate wat actually happend to me while i used to sell insurance...
It was tuesday morning... I called up a man named Rakesh... I was pitching him about the plans... he was an employee at some MNC... he had some bad experience with insurance n he mentioned wat had happened... so I handled him in a bit different way... instead of bragging about how gd my plan was... all I did was ask wat kinda Insurance he held... n i suggested him to go for a plan which he had not covered... n instead of selling like a typical sales person our interaction sounded mor like a business deal... I actually told him "Mr. Rakesh... heres a deal for u... i have a plan which will cover ur accidental risk without burning a hole in ur pocket... n mind it, its a straight offer... u get blah blah blah protection... n der are no hidden charges... u pay us money we cover u for ur accidents... plz think over it and let me know tomm... u may want to discuss it with someone aswell... thanx gd day" ... the next day... he bought 2 plans n he also reffered me to 2 of his friends ... to whom i sold 2 more policies.
3. I can't sell nything to my mom :O...... no comments..... :|
Well there are alot more but these are the important ones to be noted...
Sunday, March 4, 2007
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